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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is click the Help button, which is present on each page. A popup will appear. It offers comprehensive info about all the actions that you can perform on the page in question. Each context menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge collection of how-to videos demonstrating how to use our Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can quickly get to know our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a glimpse at our extensive FAQ section, which contains questions asked by real people and provides real solutions. We frequently update our FAQ database with new Q&A's in an attempt to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, we have a excellent team of customer support engineers available 24/7/365 and ready to assist you with any issue. Each trouble ticket you send will be answered within 1 hour (the average trouble ticket response time is only twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 225170

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com